Frequently Asked Questions
Everything you need to know about shopping at Nature Hills Nursery
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply use our online portal to generate a return shipping label.
How do I know which size to choose?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly fabrics and ethical manufacturing processes to ensure our collections are as kind to the planet as they are to you.
Can I change or cancel my order after it's placed?
Orders can be modified or canceled within 1 hour of placement. After that window, our warehouse begins processing for the fastest possible delivery.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.